Refund policy

All products are subject to a strict no-refund, no-exchange and no-return policy unless the purchased item’s condition differs from the advertised description.

There are no returns/refunds/exchanges for incorrect sizing, so please choose your sizes carefully.

Once an order has been fufilled, we are not able to cancel/refund it.

To be considered, your item must match the following criteria:

Item/s must be in the same condition as when they were shipped by Shoegasm; original tags, no creases or undone laces as a result of try-on and/or wear, no sole wear, debris, and all original packaging.
Any additional laces and/or accessories must also be provided.

If you have any sizing concerns please don't hesitate to email us or send us a message us on instagram @shoegasm.au, we'd love to help you out.

Need help?

Contact us at hello@shoegasmau.com